Right of withdrawal
Right of withdrawal
6.1. As required by the Consumer Code, without prejudice to the hypotheses referred to in art. 59, the Company recognizes the Customer, who purchases the goods in his capacity as a consumer, the right to withdraw from the contract, without having to provide any reason, with consequent reimbursement of the price paid.
6.2. To exercise the right of withdrawal, an explicit declaration (for example a letter sent by post, fax or e-mail) must be sent to the Company within 14 days. To this end, the form attached to these conditions can also be used.
6.3. To comply with the 14-day deadline set by current legislation for withdrawal, it is sufficient to send the communication relating to the exercise of the right of withdrawal before the expiry of the indicated period.
6.4. In case of purchase of goods, the withdrawal period expires after 14 days from the day on which the User or a third party – appointed by him and other than the courier – takes possession of the goods. In case of purchase of several goods ordered together but delivered separately or in case of purchase of a single good made up of different lots or pieces delivered separately, the withdrawal period expires after 14 days from the day on which the User or a third party – from these appointed and other than the courier – takes possession of the last of the goods, lots or pieces.